44th Ward Staff Directory
Submit service requests/inquiries here or by emailing Ward44@CityofChicago.org. Please use one of these methods if you are unsure which staff member is relevant for your inquiry.
The 44th Ward Office is open from 9:00am-5:00pm Monday-Friday. See our Contact Page for a list of holidays/other special closures.
For media inquiries, please email Alex.Ponder@CityofChicago.org and Lara@CStrategies.com.
Alex Ponder – Director of Policy and Public Safety
- Staff Oversight and Management
- Policy & Legislation – Zoning, Business, Environment, Ethics, ADUs
- Major Development Projects
- Landmark Districts
- Public Safety – 19th District CPD & CAPS, OEMC, CFD, Mental Health Response
- Wrigley Field/Cubs – Development, Ordinances
- Partnerships, Service Organizations, Non-Profits, Homeless Issues
- LGBTQ+ Issues and Organizations, Pride Parade
- New Arrival Support, Immigration Rights & Resources
- Website, 44th Ward Newsletter, Social Media, Ward44 Inbox
- 44th Ward Community Plan, 44th Ward Annual Reports, Surveys
- Media and Press Calls (please CC Ward44@CityofChicago.org)
- Constituent Outreach, Neighborhood Organizations, Planning & Zoning Advisory Council
Alex can be reached via email at Alex.Ponder@cityofchicago.org or (773) 525-6034 ext. 201
Jessica Papp – Director of Business Affairs and Special Events
- Business Affairs, Liquor Licensing, Chambers of Commerce, SSA’s
- Alderman’s Schedule
- Parks and Gardens, AIDS Garden Chicago
- Transit, CTA, Wrigley Field Traffic Operations and Parking
- Special Events, Street Festivals
- Public Art, Cultural Programs, Chicago Sculpture Exhibit
- Intern/Volunteer Program, Part-time staff
- Public Way Permits – Businesses, Sidewalk Cafes
- Public Way – Signs, Markings, Legislation
- Parking Oversight, Meters, City Clerk
- Building Permit Reports
- 10-day letters, Alley Access
- Constituent Outreach
Jessica can be reached via email at Jessica.Papp@cityofchicago.org or (773) 525-6034 ext. 209
Jacob Shelly – Director of Infrastructure
- Infrastructure Projects – Annual Menu Projects
- Utility and Street Issues – Potholes, Lighting, Curbs & Gutters, Drainage/Flooding, Power Outages, Tree Emergencies
- Building and Construction Site Issues
- Forestry – Tree Planting/Removal, Stump Removal, Trimming
- Water & Sewer Infrastructure
- Public Way – Permits, Inspections
- Bicycle Programs – Bike Lanes, Racks, Divvy, e-Scooters
- Streets and Sanitation, Street Cleaning, Graffiti, Rodents
- Shared Cost Sidewalk Program
- Constituent Outreach, Ward44 Inbox, Smart Streets Advisory Council
Jake can be reached via email at Jacob.Shelly@cityofchicago.org or (773) 525-6034 ext. 203
Esme Borrero – Director of Education, Senior Affairs and Office Administration
- Office Management, Purchasing
- Schools, Libraries
- Block Parties and Special Events
- Animal Issues, Dog Parks
- Senior Issues – Housing, Sewer Rebates, Housing, Annual Senior Picnic
- Parking Ticket assistance, Guest Pass/RPP system, City Clerk issues, Letters of Exception
- Ethics Officer
- Constituent Outreach, Ward44 Inbox,
Esme can be reached via email at Esmeralda.Borrero@cityofchicago.org or (773) 525-6034 ext. 206
All Staff
- General 311 Issues (Rodents, Graffiti, Trash/Recycling)
- Front Desk – No Parking signs, Guest Passes/RPP System
- Winter Services
- Trash/recycling pickup
- Voter Registration
- Ward44 Inbox, Phones
