Services Directory
To submit a 311 request, call 311 or 312-744-5000 – or click here.
To view the City of Chicago Introductory Guide to City Services – click here.
To view the city’s street sweeping schedule by address and sign up for alerts – click here.
To view active construction projects – click here.
To seek employment with the City of Chicago – click here.
To view the full municipal code of Chicago – click here.
For more ward services, see the bottom of this page.
General
To find your alderman, click here.
- 911: 911 (CPD emergency line) 311: 311 or 312-744-5000 (city gov. services)
- 311: 311 or 312-744-5000 (city gov. services)
- Use 311 for non-emergency city services such as reporting/requesting:
- Street/Alley Light Out
- Black Garbage Cart Maintenance/Replacement
- Rat Baiting
- Tree Planting/Debris Removal/Dead Tree Removal
- Graffiti Removal
- Pothole Repair
- Abandoned Vehicles
- Sanitation Code Violations
- and more
- Submit a 311 request online
- Use 311 for non-emergency city services such as reporting/requesting:
- 211: 211 or 773-362-4401 (general services)
- 2-1-1 is a free, 24/7/365 service that connects you to essential health and social service support and info during a non-emergency crisis and for everyday needs.
- 811: 811 or 312-744-7000 (24/7 check gas line locations before digging)
- City Clerk: 312-742-5375 (City Stickers, Residential Daily Guest Permit Registration)
- Chicago Senior Services Hotline: 312-744-4016
- Chicago Parking Ticket Helpline: 312-744-7275
- Dept of Family & Social Services: 312-743-0300
- Dept of Family & Social Services website – child services, community service centers, delegate agency contracting documents, homeless services, domestic & gender-based violence, senior services, workforce development, youth services
- Dept of Public Health: 312-747-9884
- Dept of Public Health website – behavioral health, clinical services, health policy, emergency preparedness, environment, food safety, health data, family programs, and infectious diseases
- Dept of Buildings: 312-743-3600
- Dept of Buildings website – construction codes, permits, inspections, reports, licensing
- Chicago Public Schools: 773-553-1000
- Chicago Housing Authority: 312-742-8500
- CHA website – public housing directory, fair housing & disability resources, apply for housing/check status
- City of Chicago Affordable Rental Housing Resource List
- Veterans Affairs Jesse Brown Medical Center: 312-569-8387
- Jesse Brown Medical Center website – make an appointment, register for care, pharmacy services
Public Safety
- CPD Emergency: 911
- CPD Non-Emergency: 312-744-0064 (19th District CAPS office)
- CPD website
- Find my police district/beat
- 19th District CAPS website
- Domestic Violence resources
- CPD Services page – search CPD arrest/offender databases, search for towed/stolen vehicles, and file a compliment or complaint
- CPD Community Resources – register a block club, host/find a gun buy-back event, submit crime tips, register your bike, and more
- CPD Detective Division: 312-744-8320 (Area 3)
- IL Domestic Violence Hotline: 1-877-863-6338
- Mental Health Crisis Intervention/Suicide Prevention: 988 (national) or 1-800-248-7475 (Chicago city gov.)
- Clerk of the Circuit Court of Cook County: (312) 603-5030 (court information)
- Civilian Office of Police Accountability: 312-743-COPA
- Cook County State’s Attorney: 773-334-4066 (Community Justice Center North)
- Cook County State’s Attorney: 312-603-1880 (Main)
- Dept of Animal Care and Control: 312-747-1406
Business Resources
- Lakeview East Chamber of Commerce: 773-348-8608
- Lakeview Roscoe Village Chamber of Commerce: 773-472-7171
- Northalsted Business Alliance: 773-883-0500
- Dept of Business Affairs and Consumer Protection: 312-744-6060 (Main)
- Dept of Business Affairs: 312-744-6249 (Small Business Service Center)
- Business Complaint Line: 311 or 312-744-5000
Other
- Dept of Transportation (CDOT) Permit Division: 312-744-4652 (moving and dumpster permits)
- CDOT main website
- CDOT Permit Division website
- View construction
- Submit e-scooter complaints
- Cubs Game Day Hotline: 866-427-3869
- Mayor’s Office for People with Disabilities: 312-744-7050
- Chicago Park District Graffiti Removal Hotline: 312-746-6699
Transit
- CTA: 1-888-YOUR-CTA
- Ventra: 1-877-NOW-VENTRA
- PACE: (847) 364-7223
- Metra: 312-322-6777
Elected Officials
- Congressman Mike Quigley: 773-267-5926
- State Sen. Sara Feigenholtz: 773-296-4141
- State Sen. Mike Simmons: 773-769-1717
- State Rep. Margaret Croke: 773-348-8974
- State Rep. Hoan Huynh: 773-348-3434
- Commissioner Bridget Gainer: 312-603-4210
Click an image below to access ward services.
For additional information about city services, go to the City of Chicago website.